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Policy

Return & Refund Policy

We want you to feel confident with your purchase. If you are not satisfied, you may be eligible for a return and refund under the terms below.

7-Day Window

Return requests must be raised within 7 days of delivery.

Product Condition

Product must be unused, undamaged, and in original packaging with all accessories.

Eligibility

You can request a return/refund if the product does not meet your expectations, or if there is a manufacturing defect, provided the product is eligible as per our terms.

  • Request must be submitted within 7 days of delivery.
  • Product must not be physically damaged due to mishandling or misuse.
  • All original parts, manuals, invoice, and packaging must be included.
  • If applicable, serial numbers and security seals must remain intact.

Non-Returnable / Not Eligible

  • Products showing signs of use, damage, or missing accessories.
  • Issues caused by improper installation, unauthorized repairs, or misuse.
  • Returns initiated after the 7-day period.

How to Request a Return

To initiate a return, please contact our support team with your order details and reason for return. Our team may request additional information to validate the claim.

Refund Timeline

Once the returned product is received and inspected, refunds (if approved) are processed to the original payment method within a reasonable time. Processing times may vary depending on your bank/payment provider.

Important: The product must be returned in undamaged condition. If the product is found damaged, used, or incomplete during inspection, the return/refund request may be rejected.